London Delight

• 2 Nights stay at London.
• 5 Nights comfortable stay at London City.
• Daily Breakfast
• London Airport – Hotel - London Airport transfer.
• London City orientation tour.
• madam tussauds wax museum with 4 D show.
• coco-cola London eye-
• Visit tower of London
• Thames river boat cruise.
• Full day Windsor castle and Stonehenge tour from London.
• Warner bros Studio tour. (Admission ticket included)
• Shopping tour London.

These terms and conditions apply to all Group clients and all Group Bookings and Tours. The Group Agreement (where applicable), these terms and conditions, any special conditions related to a Tour together with any agreed credit addendum shall form the entire agreement between ZOZO DMC and the undersigned.

"Group Booking" means a booking made in respect of Travel Services for a Group.

"Travel Service/s" means one or more of the following services: accommodation, air travel, coach transport, tour manager services, interpreters, entrances, restaurants or tourist attractions, such other services agreed by us and you, and any combination thereof.

"Tour" is the specific combination of Travel Service/s confirmed by you for a Group Booking.

BOOKING PROCEDURES.

2.1 All requests for Group Bookings are to be made by you to our staff by telephone, e-mail or facsimile.

2.2 At your request, we will provide you with an initial Offer Document containing details and the price of the Tour that we propose to supply to you. The Offer Document may be supplemented in writing by us to include any additional terms and conditions required by our external suppliers. These additional terms and conditions shall be binding on you if you accept the proposal in an Offer Document as set forth below.

2.3 Each Offer Document shall be treated as an offer to enter into a legally binding contract for the purchase of the Travel Services set forth therein and any additional terms and conditions contained within. Unless otherwise stated, the Travel Services are offered subject to availability. It is your responsibility to read and ensure that you can comply with the terms and conditions contained within the Offer Document and any additional terms and conditions set forth therein.

2.4 You shall be responsible for ensuring that all Group members review and agree to the terms set forth in the applicable Offer Document prior to entering into any binding agreements in respect of the same.

2.5 You shall strictly comply with any legislation relating to packaged travel services, including legislation adopted in respect of the EU Package Travel Directive ("Directive"), that applies to the Travel Services under applicable law.

2.6 You may indicate your acceptance of the terms set forth in an Offer Document by notifying us in writing no later than the offer validity deadline set forth therein. Prior to such acceptance we may rescind or otherwise modify the terms of the Offer Document in our sole discretion. G2 shall be under no obligation to take any action in respect of a Tour proposed in an Offer Document prior to such Offer Document being so accepted.

2.7 Unless otherwise agreed, our rates are not valid for trade shows, corporate groups, incentive groups or any other Group that has a primary purpose other than tourism.

LIABILITY AND INDEMNITY.

You, on behalf of yourself and your affiliates, owners, officers, directors, employees, agents, advisors, contractors and subcontractors (each, an "Indemnifying Party"), hereby agree to protect, defend, indemnify and hold harmless ZOZO DMC, and its affiliates, officers, directors, shareholders, members, agents, advisors and employees from and against any and all claims, demands, damages, losses (including, direct, indirect or consequential damages or losses), costs or expenses (including cancellation fees), of any nature whatsoever (including third party claims), including court costs and attorneys' fees, arising directly or indirectly from or out of:-

damages, losses or expenses of Group members; and

FORCE MAJEURE.

We shall not be liable to you for any loss, additional costs or expenses connected with our inability to fulfil our obligations by reason of any force majeure event, including but not limited to fire, earthquake, flood, bad weather, epidemic, explosion, strikes, riot, act of terrorism, civil disturbance, war, act of God or any failure or delay of any transportation, power or communications system. For the avoidance of doubt, force majeure events may include disruptions caused by the COVID-19 pandemic. In such event, we shall use our reasonable endeavors to provide alternative arrangements or refund any sums paid.

HOTEL.

a. If we are not able to book your requested hotel and provided that you have not instructed us in writing to the contrary, we will confirm an alternative hotel. It is your responsibility to cancel or amend such alternative reservation if you do not approve it. Failure to cancel an alternative that is not acceptable will result in non-arrival charges.

b. Special requests to hotels such as non-smoking, adjoining or interconnecting rooms cannot be guaranteed.

c. We cannot guarantee that handicap accessible rooms will provide sufficient access in all cases and it is solely your responsibility to confirm any such accessibility needs independently.

d. We shall not have any liability nor will we be required to pay any refunds or damages in the event that a hotel is undergoing renovations or other repairs, or if the same extend beyond a date originally advised.

e. Bookings must not be made with fictitious names. If you do provide incorrect information in connection a Group Booking you may incur non-arrival charges and other fees.

f. Check-in and check-out times shall be in accordance with each hotel's policy, as the same may be in effect from time to time, and we make no representations and shall have no liability in respect thereof.

g. It is your responsibility to confirm the number and size of beds provided by hotels in triple and quad rooms and we shall have no liability in respect thereof.

h. Porterage is not always available at all hotels.

LOCAL GUIDES AND/OR TOUR MANAGERS.

a. Requests for non-English speaking local guides and/or Tour managers will be met subject to availability. We reserve the right to confirm local guides and/or Tour managers who speak English or who speak the next most appropriate language suited to the Group members in the Tour Group, as determined in our reasonable discretion.

b. Requests for bilingual local guides and/or Tour operators will be met subject to availability, and an additional charge may apply.

• Kindly accept the package confirmations in written to process the bookings.
• No verbal requests will be taken unless mentioned in /Email/ Watsapp/ Text.
• Rate of Exchange will be considered on the day when you make final payment.
• Any extra services requested apart from the mentioned services in this quotation will be charged additionally.
• Optional sightseeing has to be booked in advance on your own by paying an additional cost.
• Train tickets, Internal flights, Rail passes , Sightseeing are Non – Refundable , once issued. Same will be issued as soon as the packages will be finalized. If passengers do not agree to the same the change in price will be Bourne by the passengers only.
• Meals are booked on time slots , once meals confirmed no amendments or cancellations can be made.
• Breakfasts (Cereals, Breads, Butter, Jam, Fruits, Milk, Tea, Coffee)
• Lunches and Dinners (2 Vegetables, Daal, Roti/ Naan, Rice, Pickle/Papad/ Salad).
• Any Additional in above menu will be charged extra(Like: Starters, Soup, Desert or any particular Sabji or Daal).
• International Hotel Standard Check in time 1400 hrs Check out Time 1100hrs..
• Double Rooms could be one double bed or Twin¬ that is two single beds.
• Extra bed in Triple room will be either provided as a rollaway bed or folding bed .
• Allocation of the Rooms are done only while check-in by the Hotel Front Desk and are not in our limits.
• Adjacent rooms/ Rooms on same floor cannot be committed or guaranteed.
• Any damage caused by the passengers in the hotel or apartment rooms. For example: Breakage of any assets, oil stains in the rooms, scratches on the glass or wooden flooring. Heavy penalties will be charged by the hotel to be borne by the passengers. Such penalties will be charged on the refundable deposit paid at the properties or asked additionally. assets, oil stains in the rooms, scratches on the glass or wooden flooring. Heavy penalties will be charged by the hotel to be borne by the passengers. Such penalties will be charged on the refundable deposit paid at the properties or asked additionally.
• Refundable deposits are blocked at every Hotel/ Apartment on forex card or credit card only.
• As tap water is drinkable in Europe. Hotels do not provide complimentary drinking water
• Tea Kettles are not provided in all the Hotel Rooms; we suggest to carry your own.
• No room services/ No bell boy / No porterage at any Hotel / Apartment.
• Vehicle is booked as per itinerary only. In case of extra kms or reroute of itinerary, shall be charged additionally.
• We as a UK DMC, will not be responsible for loss of any Valuables/Passports anywhere. During Visa Process or On Tour or at the airport in-case of passport damage we shall not be responsible for any consequences.
• Overseas Medical insurance is must for Schengen Visas and Also must for travel. In some cases, all medical reports may be requiring.
• There is No Refund for unutilized Services.
• Above rates are subject to availability & confirmation by the hotel & transport; Can vary without prior notice.
• It is understood that, we act as a DMC only for all services covered hereby